2. Fixed Call Services

Development of fixed call services


Covid19 slowed the decrease of the number of fixed call minutes in all countries. The value of this indicator even increased a little bit in Denmark and Lithuania in 2020.

The share of mobile minutes of all originated minutes varied between 86 and 98 percent in 2020, the relative amount of fixed call minutes is steadily decreasing in all countries.

There are major differences between the countries in the number of IP telephony (managed VoIP) subscriptions per capita and the numbers are developing differently to some degree as well. The Danish figures include both managed and unmanaged VoIP.

In Sweden and Iceland there were above 0,1 IP telephony subscriptions per capita. In Estonia, Finland, Lithuania and Norway, the number of VoIP subscriptions per capita was 0,06 or lower.

The Latvian and Icelandic incumbents plan to gradually switch their entire fixed networks over to IP technology and eventually shut down the PSTN networks. IP telephony is often bundled with other services such as fixed broadband and TV. In those cases the IP telephony part of the bundle may be inactive.